Quality Commitment

At iSource one of our most important values is our quality commitment. We strive in excelling every aspect of quality commitment whether that’s for the end delivery or for the way we work. We don't like organisations asking us to defer our quality in view of cost.

For us, in every project it is important for us to continuously assess the quality of the developing product with respect to its functionality, usability, reliability and performance. In order to ensure customer satisfaction by timely delivery of high quality products and services iSource has established a number of Quality Management Systems and Processes which provides for:

• Planned and systematic set of problem-prevention activities that modify development processes to prevent introduction of roadblocks.
  
• Monitoring and improving the development process, making sure that any agreed-upon standards and procedures are followed, and ensuring that any problems and flaws are detected and resolved.
  

Our Consultants are strong in picking up problems before they have even happened and able to hence make any project lifecycle smooth with lots of re-planning and careful management.

iSource Development Processes have been designed according to International and Industry Standards and we constantly on the look for new initiatives. Whilst quality is the responsibility of every iSource employee, we maintain an independent quality assurance team actively participating in all phases of application development to ensure consistency in requirements, designs and implementations.

iSource Quality Assurance experts are engaged in the following vital activities:

• Project Plan Reviews
  
• Requirements Specification Reviews
  
• Architecture Reviews
  
• Design Reviews
  
• Development Inspections
  
• Test Plans and Testing Procedures Reviews
  
• Product Testing
  
• Internal Audits
  

Continuous improvement of our products and services is achieved via customer inputs, internal quality audits, reducing defects, and maintaining our quality system by meeting or exceeding our quality objectives, which include:

• Improve customer satisfaction
  
• Consistently improve processes within the development time
  
• Increase products reliability and performance
  
  
  

Quality Assurance

iSource has been using state-of-the-art Quality Assurance methodologies and practices in all its projects, aiming to deliver error-free web and software products and is keen to use the Programme Lifecycle model. We are ever so much imploring methodologies within (RAD)-Rapid Application Development methodology to give better proposition and analytical information to our customers.

This commitment to quality is iSource' core objective as we believe this is the only way to ensure customer satisfaction and long term growth.

iSource's Quality Assurance system ensures that software processes and products conform to the specified requirements, standards and procedures.
 
iSource has been developing a set of QA guidelines for business processes based on the best industry practices and quality standards and is keen on ISO standardisation.
 
Compliance with established requirements, standards and procedures is evaluated through process monitoring, product evaluation, audits and testing.

 
These activities enable us to measure, assess and enhance the company's functions to ensure efficient performance and high quality project implementation.

Key factors that aid high quality project implementation:

• Perfect project management
  
• Efficient use of HR and Technology process
  
• Complete documentation
  
• Excellent communication
  

iSource Quality Assurance key processes:

• Testing
  
• Document/ Requirements management
  
• Code inspections and reviews
  
• Bug-tracking
  
• Configuration management
  
• Process monitoring
  
• Risk management