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Support Services Print E-mail

iSource's Support Services are comprehensive to cover most aspects of Business, Technical and Administrative Support.

In particular iSource is adept in facilitating Business, Technical Support, Solution & Services Support, Post Project/ Solution Support, Maintenance, Disaster Recovery... iSource's Support Service are serviced usually within the following sphere's of measure: Time (Pricing/ Model), Effort, Consultancy, Levels, Priority (24x7 Telephone, Email, HelpDesk...)

 
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Business Support

iSource facilitates Administrative Business Churn support to greater levels of 1st, 2nd and 3rd line support. iSource often deploys business support at times to instantiate business process re-engineering analysis but also providing directly tangible results with another resource, but able to carefully understand the business needs and operations.

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Technical support

iSource combines with great business case, Technical Support to manage ones diverse technical needs and operating architecture. iSource deploys

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Solutions Support

iSource manages a number of industry and custom developed applications. iSource provides from solutions troubleshooting support, to solutions enhancement through well established ROI tools. iSource manages a number of hosted solutions which combine with a Solutions Support package

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Service Support

iSource facilitates Service support for its cross section of services in the realm of consultation support of service delivery strategy to direct service support. Specialist Business and Technical Associates are deployed for this section.

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Featured package Components

  • Time
  • Risk
  • Consultancy Level
  • Operations Means (In Office Deployment, Remote Management, Telephone, Email, Online Helpdesk)


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